/* Чат WhatsApp в карточке сделки */
.crm-contact .btn.wa-chat{grid-column:1/-1;background:var(--accent);border-color:var(--accent);color:var(--on-accent);cursor:pointer;letter-spacing:-.005em}
.crm-contact .btn.wa-chat:hover{background:var(--accent-hover)}
.crm-contact .wa-ext{display:inline-flex;opacity:.65;margin-left:-2px}

.wa-overlay{--wa-hair:#10140f14;position:fixed;inset:0;z-index:60;background:#0c0f0b73;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);display:grid;place-items:stretch;animation:wa-fade .18s var(--ease)}
.wa-panel{display:flex;flex-direction:column;width:100%;height:100dvh;min-height:0;background:var(--surface);overflow:hidden}

/* Шапка */
.wa-head{display:flex;align-items:center;gap:12px;padding:12px 10px 12px 16px;padding-top:calc(12px + var(--sat,0px));border-bottom:1px solid var(--wa-hair);flex:none;background:var(--surface)}
.wa-avatar{position:relative;width:42px;height:42px;border-radius:50%;display:grid;place-items:center;flex:none;background:var(--accent-soft);color:var(--accent-ink);font-size:14px;font-weight:700;letter-spacing:.02em}
.wa-badge{position:absolute;right:-2px;bottom:-2px;width:18px;height:18px;border-radius:50%;display:grid;place-items:center;background:#1a9e55;color:#fff;box-shadow:0 0 0 2px var(--surface)}
.wa-head-tx{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}
.wa-head-tx b{font-size:16px;font-weight:700;letter-spacing:-.01em;line-height:1.2;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.wa-head-tx small{display:flex;flex-wrap:wrap;gap:0 8px;font-size:12.5px;line-height:1.3;color:var(--ink-2);font-variant-numeric:tabular-nums}
.wa-head-tx em{font-style:normal;color:var(--accent-ink);font-weight:600}
.wa-x{width:44px;height:44px;display:grid;place-items:center;border:0;background:none;color:var(--ink-2);border-radius:50%;cursor:pointer;flex:none;transition:background var(--t-fast),color var(--t-fast)}
.wa-x:hover{background:var(--hover);color:var(--ink)}
.wa-x:focus-visible,.wa-send:focus-visible,.wa-file:focus-visible,.wa-closed-btn:focus-visible{outline:none;box-shadow:var(--ring)}

/* Лента */
.wa-list{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:8px 16px 16px;background:#f7f8f5;display:flex;flex-direction:column;scrollbar-width:thin;scrollbar-color:var(--line-2) transparent}
.wa-day{align-self:center;padding:16px 0 2px}
.wa-day span{display:block;padding:4px 12px;border-radius:999px;background:var(--surface);box-shadow:0 0 0 1px var(--wa-hair);color:var(--ink-2);font-size:12px;font-weight:600}
.wa-row{display:flex;flex-direction:column;align-items:flex-start;margin-top:3px}
.wa-row.out{align-items:flex-end}
.wa-row.first{margin-top:14px}
.wa-who{display:flex;align-items:center;gap:4px;margin:0 4px 4px;font-size:12px;font-weight:600;color:var(--ink-2)}
.wa-bubble{max-width:min(80%,480px);padding:8px 12px 6px;border-radius:18px;font-size:14.5px;line-height:1.45;overflow-wrap:anywhere}
.wa-bubble.client{background:var(--surface);box-shadow:0 0 0 1px var(--wa-hair),0 1px 2px #10140f08;color:var(--ink)}
.wa-row.first .wa-bubble.client{border-top-left-radius:6px}
.wa-bubble.bot{background:#eceee8;color:var(--ink)}
.wa-bubble.mgr{background:var(--accent);color:var(--on-accent)}
.wa-row.first .wa-bubble.bot,.wa-row.first .wa-bubble.mgr{border-top-right-radius:6px}
.wa-text{white-space:pre-wrap}
.wa-opts{display:flex;flex-wrap:wrap;gap:4px;margin-top:8px}
.wa-opts span{padding:3px 10px;border-radius:999px;background:var(--surface);box-shadow:0 0 0 1px var(--wa-hair);font-size:12.5px;font-weight:500;color:var(--ink-2)}
.wa-meta{display:flex;justify-content:flex-end;align-items:center;gap:4px;margin-top:2px;font-size:11px;line-height:16px;color:var(--ink-3);font-variant-numeric:tabular-nums}
.wa-meta span{display:inline-flex;align-items:center;gap:3px}
.wa-bubble.mgr .wa-meta{color:#ffffffb3}
.wa-read{color:var(--info)}
.wa-bubble.mgr .wa-read{color:#fff}
.wa-fail,.wa-bubble.mgr .wa-fail{color:var(--bad);font-weight:600}
.wa-bubble.mgr .wa-fail{color:#ffd9d3}
.wa-img{display:block;max-width:100%;max-height:320px;border-radius:12px;margin:0 -4px 4px;max-width:calc(100% + 8px)}
.wa-sticker{display:block;width:120px;height:120px;object-fit:contain}
.wa-audio{display:block;width:270px;max-width:100%;height:40px;margin-bottom:2px}

/* Вложения */
.wa-file{display:flex;align-items:center;gap:10px;width:100%;min-width:210px;padding:2px 12px 2px 0;border:0;background:none;color:inherit;font:inherit;text-align:left;text-decoration:none;border-radius:12px}
button.wa-file,a.wa-file{cursor:pointer}
.wa-file-ic{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;flex:none;background:var(--accent-soft);color:var(--accent-ink);transition:background var(--t-fast),color var(--t-fast)}
button.wa-file:hover .wa-file-ic,a.wa-file:hover .wa-file-ic{background:var(--accent);color:var(--on-accent)}
.wa-file.muted .wa-file-ic{background:var(--surface-2);color:var(--ink-3)}
.wa-file-tx{display:flex;flex-direction:column;gap:1px;min-width:0}
.wa-file-tx b{font-size:14px;font-weight:600;line-height:1.3}
.wa-file-tx small{font-size:12.5px;line-height:1.3;color:var(--accent-ink);font-weight:500}
.wa-file.muted .wa-file-tx small{color:var(--ink-3);font-weight:400}
.wa-file-tx small.bad{color:var(--bad)}

/* Пустые состояния и загрузка */
.wa-empty{margin:auto;max-width:320px;display:flex;flex-direction:column;align-items:center;gap:8px;padding:24px 8px;text-align:center}
.wa-empty span{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;background:var(--surface);box-shadow:0 0 0 1px var(--wa-hair);color:var(--ink-2)}
.wa-empty b{font-size:15px;font-weight:700;margin-top:4px}
.wa-empty p{margin:0;font-size:13.5px;line-height:1.45;color:var(--ink-2)}
.wa-skel{display:flex;flex-direction:column;gap:10px;padding-top:16px}
.wa-skel i{display:block;height:44px;border-radius:18px;background:linear-gradient(90deg,#eceee8 25%,#f4f5f1 50%,#eceee8 75%);background-size:200% 100%;animation:wa-shimmer 1.3s linear infinite}
.wa-skel i.r{align-self:flex-end}
.wa-skel .w1{width:58%}.wa-skel .w2{width:42%}.wa-skel .w3{width:68%;height:64px}

/* Низ */
.wa-foot{flex:none;display:flex;flex-direction:column;gap:8px;padding:10px 12px;padding-bottom:calc(10px + var(--sab,0px));border-top:1px solid var(--wa-hair);background:var(--surface)}
.wa-foot:empty{display:none}
.wa-note{display:flex;align-items:flex-start;gap:8px;padding:0 6px;font-size:12.5px;line-height:1.4;color:var(--ink-2)}
.wa-note svg{flex:none;margin-top:1px;color:var(--ink-3)}
.wa-note.bad,.wa-note.bad svg{color:var(--bad)}
.wa-compose{display:flex;align-items:flex-end;gap:6px;padding:4px 4px 4px 14px;border-radius:24px;background:var(--surface);box-shadow:inset 0 0 0 1px var(--field);transition:box-shadow var(--t-fast)}
.wa-compose:hover{box-shadow:inset 0 0 0 1px var(--field-hover)}
.wa-compose:focus-within{box-shadow:inset 0 0 0 1.5px var(--accent),var(--ring)}
.wa-compose textarea{flex:1;min-width:0;min-height:40px;max-height:130px;resize:none;padding:10px 0;border:0;outline:0;box-shadow:none;background:none;font:inherit;font-size:16px;line-height:20px;color:var(--ink)}
.wa-compose textarea::placeholder{color:var(--ink-3)}
.wa-send{width:40px;height:40px;display:grid;place-items:center;flex:none;border:0;border-radius:50%;background:var(--accent);color:var(--on-accent);cursor:pointer;transition:background var(--t-fast),transform var(--t-fast)}
.wa-send:hover:not(:disabled){background:var(--accent-hover)}
.wa-send:active:not(:disabled){transform:scale(.94)}
.wa-send:disabled{background:var(--surface-2);color:var(--ink-3);cursor:default}
.wa-closed{display:flex;align-items:center;gap:12px;padding:4px}
.wa-closed>div{flex:1;min-width:0}
.wa-closed b{display:block;font-size:14px;font-weight:700;line-height:1.3}
.wa-closed p{margin:2px 0 0;font-size:12.5px;line-height:1.4;color:var(--ink-2)}
.wa-closed-ic{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;flex:none;background:var(--surface-2);color:var(--ink-2)}
.wa-closed-btn{display:inline-flex;align-items:center;gap:4px;min-height:40px;padding:0 14px;flex:none;border-radius:999px;box-shadow:inset 0 0 0 1px var(--line-2);color:var(--ink);font-size:13.5px;font-weight:600;text-decoration:none;transition:background var(--t-fast)}
.wa-closed-btn:hover{background:var(--hover)}

@media (max-width:480px){
  .wa-closed{flex-wrap:wrap}
  .wa-closed>div{flex-basis:calc(100% - 50px)}
  .wa-closed-btn{width:100%;justify-content:center}
  .wa-list{padding-inline:12px}
  .wa-bubble{max-width:86%}
}
@media (min-width:720px){
  .wa-overlay{place-items:center;padding:24px}
  .wa-panel{width:min(680px,100%);height:min(86vh,820px);border-radius:24px;box-shadow:0 0 0 1px #10140f0d,0 24px 48px -12px #10140f40,0 48px 96px -24px #10140f40;animation:wa-rise .22s var(--ease)}
  .wa-head{padding:14px 14px 14px 20px}
  .wa-list{padding-inline:20px}
  .wa-foot{padding:12px 16px 14px}
  .wa-compose textarea{font-size:14.5px}
}
@keyframes wa-fade{from{opacity:0}}
@keyframes wa-rise{from{opacity:0;transform:translateY(10px) scale(.985)}}
@keyframes wa-shimmer{to{background-position:-200% 0}}
@media (prefers-reduced-motion:reduce){
  .wa-overlay,.wa-panel,.wa-skel i{animation:none}
}